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Electronic Commerce Services

Backstop Services

When you need temporary fill-in services while your valued employees take time off for maternity leave, illness, family medical leave or extended vacation, we can help backstop your EDI program.  We are highly trained and experienced professionals who can come on-site and contribute immediately with a short ramp-up time.

We can manage trading partner testing and certification; resolve daily transaction issues; keep management fully informed and leave a healthy, stable system behind for your returning staff.




Training Services

Most vendors of EAI software and stand-alone EDI modules provide competent and thorough technical training and have access to internal engineering staff for problem resolution.  We address the other side of the 80/20 split (80% business and social issues and 20% technical issues) in our business training suite.

Aimed at non-technical business analysts, customer service representatives and salesforce management, our training program helps you understand why EDI is critical to your business success.


Trading Partner Services

With years of industry experience in healthcare, transportation, retail, logistics and manufacturing, we can help your organization implement trading partner relationships in a timely, cost-effective manner.  Communications setups, trading partner profiles and document-type certifications are part of our tool chest.

 


Mapping Services

We can provide intensive gap analysis (the differences between what you have, what you need and what you want) to help make your business run efficiently.   We can resolve field-to-element match-ups and scenarios.

We can produce new maps and modify existing ones to meet your business needs. We have particular experience in DEC/EDI ® from H-P and WebSphere ® from IBM as well as others.




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